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@Lufthansa_DE thanks, I will email all details including boarding passes when I arrive at home. Will reply to this Twitter thread when I receive an answer for future reference and tracking of response times.Permalink On twitter.com
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@Lufthansa_DE For reference, it has now been 10 days since I sent the complaint and received the canned "we have received it" response, but nothing else. After 14 days, I plan to re-send from another email address.On twitter.com